Frequently Asked Questions
Our apartment community falls within the Bellevue School District.
While there isn't public transportation close by, ride-sharing services like Uber, Lyft, and taxis are available for your transportation needs.
Our apartment community offers free parking spaces for our residents. Garages are also available for an additional monthly fee.
We can hold a package up to 10 days in the office. Larger items should be discussed before shipping them to the office.
LEASING AND RENTING
While appointments are preferred, we also accept walk-ins. We welcome you to come by and visit us at your convenience.
To apply for an apartment, please visit our property website and submit an application online. It's a quick and easy process that allows you to apply from the comfort of your own home. Click here to apply!
Gas, water, sewer and trash services are included in the monthly rent.
You can choose Bloom Broadband as your provider for both Internet and Cable services.
Yes, we offer short-term leases subject to availability and demand.
MAINTENANCE AND REPAIRS
Yes, our community provides on-site maintenance services. We also offer 24-hour emergency maintenance services provided by our technicians who live on-site. This ensures our residents have a comfortable, worry-free living experience.
Submit a work order by using your online Resident Portal to request a repair. For after-hours emergencies, call the office and follow the prompts to our emergency maintenance. Click here to log into your Resident Portal.
You are not required to be present during maintenance visits unless you prefer to be.
Yes, we do provide emergency on-call maintenance services. Our team is available 24/7 to address any urgent issues that may arise. Please don't hesitate to contact the office and follow the prompts to reach our emergency maintenance line.
If you find yourself locked out of your apartment, simply utilize the lockout feature in the SmartRent app or contact SmartRent Support for direct assistance. SmartRent Support can be reached 24/7 at (833) 767-8736 or [email protected]
RULES AND GUIDELINES
Our community offers some buildings that are smoke-free. To learn more about our smoke-free options, please contact the office. We'd be happy to provide you with all the details and help you find the perfect smoke-free apartment that suits your needs based on our current availability.
Certainly! We offer apartment transfer options both within our on-site community and to our sister communities. If you're interested in relocating to a different apartment or community, please reach out to our leasing team, and they will provide you with the necessary information and guide you through the transfer process.
No, we do not permit advertising your apartment home on websites like Airbnb or Vrbo. Our rental agreements strictly prohibit subleasing or short-term rentals through these platforms. If you have any questions about your lease agreement, contact our management team.
MOVING IN AND MOVING OUT
We provide a thorough redecoration process that includes repainting and deep cleaning including carpeted areas, and repairs to ensure a move-in-ready home for our residents. It's part of our commitment to providing the best move-in experience possible.
We encourage our residents to make their apartments feel like home by hanging pictures, mounting TVs, painting walls, or decorating with other personal touches. If you would like to decorate your apartment, please return it to its original condition/color prior to move out.
If you need to break your lease, an Early Termination Fee, which varies based on your lease agreement, is required. This fee is due at the time you give your written move-out notice.
Didn't find an answer?
Our team is always ready to answer your questions.
Very good with maintenance. Never have had any serious issues. Parking is great. All good neighbor's who are friendly. Very quite part of Bellevue right off the interstate. Convenient with KUM AND GO Across the street. Pool is great in the summer time. Not very much to complain about unless you have to nitpick and be perfect. Updated newly built buildings less than 20 years old I believe. One of the best apartments in Bellevue. In unit laundry is worth it. - Verified Resident- ApartmentRatings.com
The move in process was really easy and hassle free. Had a couple of hiccups along the way, but they got resolved. The apartments are pretty nice and spacious and feel more like a house, than a apartment. I live on the first floor and for the most part my neighbors don’t make a lot of noise. I just hear footsteps sometimes. The rent isn’t bad compared to other parts of Bellevue & Omaha. I would recommend moving here for your first apartment or for something modest in Bellevue. - Max- Google
I loveit here. Friendly staff and excellect maintenance man. The grounds are always taken care of. Very nice and friendly neighbors. I don't hear any sort of noise from other apartments. If you or anyone you know is looking for an apartment, check out Colonial Point at Fairview... You won't be disappointed! - Verified Resident- ApartmentRatings.com
They do a great job keeping the property in good looking shape. If you have a problem within your apartment they are quick to get it repaired. Close to major highway for shopping and a hospital is three miles away. So far excellent. - Tom- Google
Lived here for about 4 years? No problems, nice community, nice apartments. Looked at quite a few other apartments in the area before deciding and Colonial Pointe beat them all: cost, places park after work, quality for what you pay. - Nick- Google
Max did a great job with the tour! He was professional, thorough in answering our questions and walking us through the apartment as well as all the amenities. Thanks Max! - Chris- Google
Quiet and clean. Staff is nice and professional. The property looks very nice as well. - Zach- Google
I have lived here for 9 years, it is very quiet and a beautiful place to live. Whenever I need something done in my apartment, Maintenance is quick to get it taken care of. - Monica- Google
Quick action on the maintenance request. They are always friendly, very professional and get any issues handled quickly. - Connie- Google